Rhine Designs - Rhinestone embellished shirts, bags and more.

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Policies

Welcome to Rhine Designs! We hope you find something you like, and we hope you will also share our site with your friends on Facebook, Twitter, email or through regular ol' word of mouth. If you have questions that are not answered on this page, send us a message. We are here to help! Thanks for stopping by.

Policy Description
Payment Policy We accept Etsy Payments, PayPal and money orders. Your shirt is sent to production once your payment is received. If you pay with a PayPal eCheck, we will send your order into production once that eCheck clears. All payments must be made in US funds.
Production Time All shirts are hand made based on your choice of shirt style, design and rhinestone colors. We do not stock "premade" shirts. Because of this, there is a production time to make and ship your shirt. This is usually 3 to 5 days or even sooner. Sometimes a shirt will take longer to ship, especially if it is a custom order. If you need an order by a certain date, it is always a good idea to put that information in the order comments section of your order.
Shipping Policy Once your shirt is made, we will ship it out immediately to you. Our standard shipping method to the US is via USPS First Class insured. Transit time for this method is typically 3 to 5 business days. If you need a faster shipping method, we offer USPS Priority Mail (2 to 3 days transit time) and USPS Express (1 to 2 days transit transit) shipping for an additional charge. International Orders are shipped USPS First Class International. International customer are responsible for any custom fees due from their country.
Refund Policy As mentioned above, your item is custom made for you, and we do not stock "premade" shirts. Therefore, there are no full refunds on items purchased from us. We will take the item back, however, for a $10 restocking fee. There is no guarantee we will sell the style, size, design and stone color combo you ordered in the near future, so we add this stocking fee in case we cannot resell it. You pay for shipping the item back to us and for shipping out on any other product you may order in exchange. Original shipping fees cannot be refunded. We do note the dimensions of each size in each listing and on this web site. Please take a time to review that information before ordering so that a return is not necessary.
Privacy Policy We take privacy very seriously. We will never share your email or any other contact information about you with another party.

 

If you have any additional information, please contact us.